Start with the rooms you actually use
An apartment may need attention at the entrance, shared bathroom and kitchen touch points. In a villa or townhouse, several floors, separate living areas and multiple bathrooms can change the work involved. Describe the rooms and how they are occupied rather than choosing a service by bedroom count alone.
Tell us whether you need targeted treatment after a specific event or a broader environmental-hygiene visit. Disinfection does not replace routine housekeeping, and an assessment may identify cleaning work that needs to happen first.
A room-by-room scope
| Consideration | What to discuss |
|---|---|
| Entrance & living areas | Door handles, light switches and compatible shared controls. |
| Kitchen | Taps, cabinet handles and agreed hard surfaces; food-contact instructions matter. |
| Bathrooms | Flush controls, taps, handles and other agreed touch points. |
| Bedrooms | Compatible switches, bedside surfaces and handles; textiles need separate consideration. |
Make the plan specific to your property.
Share the surfaces, access and circumstances so the right scope can be discussed.
Discuss home disinfectionProtect the things that make it your home
Natural stone, coated timber, fabrics, electronics and metal finishes cannot be treated as interchangeable surfaces. Share photos of sensitive items. A suitable plan identifies what will be treated, protected or excluded.
Children, pets and other occupants must be considered in access planning. Discuss their return before booking; there is no universal re-entry time for every product or method.
Before the visit
- Remove food, personal items and clutter from agreed surfaces.
- Arrange any pre-cleaning specified in your scope.
- Identify delicate finishes, electronics and excluded areas.
- Agree access, ventilation and product-specific return instructions.
What the handover should explain
Ask which areas were treated and whether any were inaccessible. Confirm drying, ventilation, rinsing where required and when normal use can resume. Treatment is not a promise that a home will remain free of microorganisms: surfaces can be contaminated again after the visit.